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   Home » Legal & Privacy Policies » Privacy Statement
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Legal & Privacy Policies

PRIVACY STATEMENT (CONTINUED)

Aggregate Information (non-personally identifiable)

We do not share aggregated demographic information with our partners and advertisers.

Third Party Advertisers

We do not share Web site usage information about users with third party advertisers.


Sharing of Personal Information with Third Parties

We DO NOT share personal information with third parties.

Third Party Intermediaries

We may use an outside deposit and/or credit card processing company - www.paypal.com to bill users for goods and services. www.paypal.com processes payments for use, does not retain, store, share, store or use personally identifiable information including credit card information for any secondary purpose on our behalf. www.paypal.com payment window appears on www.coachingandleadership.com. Refer to the Privacy Policy at www.paypal.com for information on their site of account holders information.

Service Providers

We may partner with other third parties to provide specific services. The user may need to sign up to these particular services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Business Transitions

In the event Coaching and Leadership International Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

We may disclose personal information of a user to an agent when in the reasonable judgment of Coaching and Leadership International Inc., the individual is seeking information as an agent of the user.

Subject to applicable regulatory requirements, we may disclose personal information of a user to a credit reporting agency.

We may disclose personal information of a user to a public agency when in the reasonable judgment of Coaching and Leadership International Inc., there is imminent danger to person or property to which such disclosure would avoid or minimize the danger.

Choice/Opt-out

We do not use our users' information for other purposes other than related to our site.
We would like to continue to have you, the user's consent for the purposes and uses of personal information as set out in this privacy statement, however, you may choose to refuse or withdraw your consent by refusing to give us personal information or withdrawing such consent subject to any applicable contractual or notice provisions by emailing us at policyadmin@coachingandleadership.com
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by following instructions given in the footer of the email or email us at policyadmin@coachingandleadership.com . Or If user wishes to unsubscribe to our communications, the user can do so by sending an email to use at policyadmin@coachingandleadership.com .


Links

This Web site contains links to other sites. Please be aware that we, Coaching and Leadership International Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site may request information from users via internal or in-house surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address) and demographic information (such as postal or zip code). Contact information will be used to notify the winners and award prizes and shared with the contest and survey sponsors. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties as all surveys and contests are internal and or in-house.

Recommend Us (Email This Site to a Friend)

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. We will automatically send the friend a one-time email inviting them to visit the site. We store this information for the sole purpose of sending this one-time email.

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.

We protect personal information and the user's right to privacy by:

  1. Only collecting personal information for the purposes set out in this privacy statement.
  2. Ensuring appropriate security measures are in place.
  3. Ensuring appropriate confidentiality measures are in place for personal information when dealing with third party
  4. Ensuring that personal information is kept up-to-date and current for the purposes in which it is being used.
  5. Honouring any user request for access to their personal information.


When our registration form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as a registration form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. As well any time new policies are added, our employees are notified and or reminded about the importance we place on privacy, and what they can to do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, our servers are located in a access-controlled facility in Kelowna. The servers are physically secured within the facility to ensure no unauthorized physical access.

If users have any questions about the security at our Web site, users can send an email to www.silverservers.com our hosting provider.


Supplementation of Information

In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.


Credit Card

We do conduct credit card validation as all credit card processing for our products and services is undertaken by Coaching and Leadership International Inc..

ID Verification

In order to ensure the integrity of our business clients, we may conduct a reverse phone number lookup to verify a business user's identity.

Purchasing History

We do not combine information about the purchasing habits of our users with other third parties.

Enhancement of Marketing Profile

We currently do not purchase third party marketing data and add it to our existing user database to target our advertising and provide pertinent offers we think our users would be interested in.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (such as name, postal code, zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the going to the profile page or by emailing our Customer Support at policyadmin@coachingandleadership.com .

Notification of Changes

If we decide to change our privacy statement and or practices, we will post those changes to this privacy statement, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. The posting of changes to the privacy statement shall be effective within 30 days.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If users have any questions, concerns or suggestions regarding our privacy practices, please contact us at:

Phone 250-652-5390, 866-254-4357
Email: policyadmin@coachingandleadership.com

Web site URL www.coachingandleadership.com

Otherwise, we assume that we have your, the user of our Website and or on-line services, consent to collect, use and disclose your personal information for the purposes and uses identified in this privacy statement.

International Associates
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